Leadership Development Series

The Leadership Development Series is a three-part professional development program offered by Saint Francis University's Francis in the Marketplace. Through an interactive, hands-on learning experience, participants will explore the fundamentals of leadership, organizational culture, and conflict management while developing practical skills they can apply in today's workplace.

Participants who complete all three workshops will earn a Leadership Foundation Badge from Saint Francis University, recognizing their successful completion of the series.

Workshop 3: Dealing with Conflict in the Workplace

Learn practical strategies for understanding, managing, and resolving workplace conflict. Participants will explore the causes of conflict, develop effective communication techniques, and discover how leaders can turn challenging situations into opportunities for growth, collaboration, and organizational success.

Key Questions We'll Explore:

• Why is workplace conflict different today?
• What causes conflict in the workplace?
• Can conflict create opportunities for growth?
• What are the most effective conflict management strategies?
• How can leaders navigate difficult conversations?
• What communication techniques help resolve conflict?
• How can leaders create action plans for addressing conflict?
• How can conflict strengthen teams and organizations?

Target Audience

The Leadership Development Series is designed for professionals who want to strengthen their leadership skills and make a greater impact within their organizations. Whether you are an aspiring leader, a new supervisor, or an experienced manager looking to refine your approach, this series provides practical strategies that can be applied immediately in the workplace.

By the end of the series, participants will be better prepared to lead with confidence, foster a positive organizational culture, and navigate workplace challenges through effective leadership and conflict management.